Wednesday, June 29, 2011

@^%$!@# !!! Unable to locate file \/wpgate/GWIA/gwac.dc

I hate this error.  I run into it during migrations often.  And then I forget how I fixed it. Which makes me go searching again only to find that Google doesn't find the particular error message so I hit the KB on Novell and dig around until something jars a memory loose and I remember.

So, out of frustration, here's the fix (and so I can find it easier next time!):

***NOTE***  ConsoleOne needs to be run on the Linux server hosting the MTA not a Windows workstation.

  1. Open up ConsoleOne and check the path to be sure it points the correct mount point on the Linux server.
  2. Change the UNC path if needed.  If it comes back as a "\" or an empty UNC path, the fix gets harder.
  3. If the path becomes a "\" or "\\wpdomain.db" or some convoluted conflagration of borked up path names clear out the UNC path in the MTA.  Close it.  
    1. Click on Tools | System Preferences | Linux Settings and delete the UNC path there.  
    2. Open up the MTA object again and BROWSE, not type, to the correct UNC path (i.e. /media/nss/GW_VOL/domain/wpdomain.db).
  4. This should fix the dreaded error that prevents you from getting to your GWIA eDir object.

I wish I could say this has been fixed, but I'm currently working on an 8.02 HP2 migration where this got borked up again.

3 comments:

  1. Thank you, this was very helpful!!

    ReplyDelete
  2. Thank you very much.

    ReplyDelete
  3. Thank you FYI -- it is still happening with 2012 and there is no TID

    ReplyDelete