Tuesday, February 9, 2010

GroupWise 8 Client - Reply button "issue"

Okay, so we all know my users are stubbornly anti-change, most are computer illiterates, anything new throws them into a tizzy, and they all have their own "unique" way of doing things.

So, imagine my surprise when one of them complained because the Reply button now includes the message in the reply and doesn't give you an option to change that.  Using Actions | Reply from the menu will give you the option to include or not include the message, but that's not "good enough".   This particular user doesn't like to include the message and learning to do so differently (such as hit the Reply button then delete anything you don't want to include) is apparently too taxing.

I don't know about you, but I like to include the message in my reply.  It makes it a lot easier for cleanup...instead of having to keep every sent and received message, I can just keep the last one and still maintain the thread of information.

I happen to like the new Reply and Reply All buttons functionality just fine.  But maybe I'm just weird.

1 comment:

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